Greenville, NC & surrounding areas

Pathways to Life, Inc. is expanding its clinical support team. We are adding Peer Support Specialists to support multiple service lines as our programs grow across community-based care in Eastern North Carolina.

This role is for people who have lived experience with mental health and/or substance use recovery and are certified (or working toward certification) as a Peer Support Specialist. The work focuses on using that experience to support others in real-world settings: homes, community spaces, and service providers.

Where this role fits

We are expanding services across our clinical and community programs. Peer Support Specialists will not be limited to a single program. You will support members across different service areas, helping reduce gaps in access and increasing time spent in the community with direct support.

Service area: Greenville and surrounding counties

What you will do

You will use your lived experience to support recovery, daily functioning, and community stability.

Typical work includes:

• Meeting members in community settings (home visits, appointments, public spaces)

• Supporting daily routines (housing stability, appointments, basic structure)

• Helping members connect to services (healthcare, benefits, housing, employment supports)

• Participating in Person-Centered Plan development with clinical teams

• Working alongside CST Qualified Professionals and licensed staff on shared care plans

• Providing peer-based de-escalation support when situations become difficult

• Documenting services in the EHR in line with Medicaid / MCO requirements

• Attending team meetings and supervision sessions to coordinate care and adjust support plans

Team environment

You will work directly with:

• Peer Support staff

• CST Qualified Professionals (QPs)

• Licensed clinicians

• Care coordination and community partners

Work is structured around coordination across providers, with shared responsibility for member outcomes.

Requirements

• NC Certified Peer Support Specialist (CPSS)

• Lived experience in recovery from mental health and/or substance use challenges

• Valid driver’s license and reliable transportation

• Clean driving record

• Ability to travel across Greenville and surrounding areas during the workday

• Ability to maintain confidentiality and professional boundaries

• Basic documentation and communication skills

Preferred experience

• Work in community-based behavioral health settings

• Exposure to Medicaid-funded behavioral health services (MCOs such as Vaya, Partners, Trillium)

• Use of electronic health record (EHR) systems

Work setting

This is not a clinic-only role. Work takes place in:

• Member homes

• Community locations

• Provider offices and service sites

• Occasional office time for documentation and meetings

Some evening or weekend hours may be required based on member needs and scheduling.

Physical expectations

• Travel throughout the day across multiple community sites

• Walking, standing, and navigating varied environments

• Occasional lifting up to ~25 lbs

Why this role exists

As services expand, this position increases direct support capacity across programs and reduces delays in access to peer-based care. The goal is to spend more time with members in their environments, not just in scheduled office settings.

Pathways to Life, Inc. is an Equal Opportunity Employer. Hiring decisions are based on role requirements and qualifications.

Assertive Community Treatment Team (ACTT)

Greenville / Pitt County, North Carolina

Position Type: Full-Time
Schedule: Monday–Friday with rotating on-call responsibilities; evenings/weekends as needed
Work Environment: Community-Based / Office / Field-Based Services
Travel: Frequent local travel required

Join a Team That Changes Lives

Pathways to Life is seeking a compassionate and motivated ACTT Qualified Professional (QP) to support adults living with severe and persistent mental illness throughout the Greenville and Pitt County area.

Since 2006, Pathways to Life has provided community-based mental health and substance use services focused on restoring wellness, independence, and hope. Our mission is to help individuals and families achieve wellness through compassionate, evidence-based care delivered by qualified professionals dedicated to positive change.

This position offers the opportunity to make a meaningful impact while working alongside a collaborative multidisciplinary team committed to recovery-focused care.

About ACTT

Assertive Community Treatment Team (ACTT) is an evidence-based, intensive community treatment model designed for adults with severe and persistent mental illness who may struggle with traditional outpatient services and are at increased risk for hospitalization, homelessness, crisis episodes, substance use, or incarceration.

Often described as a “hospital without walls,” ACTT delivers comprehensive behavioral health services directly in the community, including homes, shelters, hospitals, workplaces, and other community settings.

The goal of ACTT is to help individuals:

• Remain safely in the community

• Reduce psychiatric hospitalizations

• Improve independence and quality of life

• Strengthen daily living and coping skills

• Achieve recovery and personal goals

Services are individualized, flexible, and centered on each member’s needs and strengths.

Position Summary

The ACTT Qualified Professional provides intensive, person-centered behavioral health interventions, crisis support, rehabilitation services, and care coordination in community and field-based settings.

The QP works closely with psychiatrists, nurses, therapists, peer support staff, and substance use professionals to support members with symptom management, independent living skills, medication adherence, housing stability, employment goals, and community integration.

Services are delivered in accordance with NC DHHS, NC Medicaid, CARF, HIPAA, and ACTT fidelity standards.

Team Collaboration & Daily Operations

ACTT operates using a highly collaborative team-based model focused on communication, flexibility, and shared responsibility.

Each morning, team members participate in structured ACTT meetings to:

• Review member needs and clinical concerns

• Prioritize daily visits and crisis response

• Coordinate schedules and staff assignments

• Develop engagement and intervention strategies

• Ensure continuity of care across the team

ACTT uses a shared caseload approach, meaning staff work together to provide responsive, high-quality support based on each member’s changing needs.

Essential Duties & Responsibilities

• Provide intensive community-based behavioral health services to ACTT members.

• Conduct assessments, interventions, rehabilitation services, and crisis response in home, office, hospital, and community settings.

• Support members with:

• Symptom management

• Medication adherence

• Independent living skills

• Housing and employment goals

• Social and community integration

• Develop and monitor Person-Centered Plans (PCPs).

• Utilize motivational interviewing and assertive engagement techniques.

• Participate in rotating on-call and crisis response responsibilities.

• Coordinate services with providers, hospitals, families, and community resources.

• Complete accurate and timely EHR documentation.

• Maintain compliance with Medicaid, DHHS, CARF, and agency standards.

Multidisciplinary Team Structure

ACTT services are delivered by a collaborative team that may include:

• Psychiatrists

• Nursing staff

• Licensed clinicians and therapists

• Qualified Professionals

• Substance Use Specialists

• Peer Support Specialists

• Vocational and Housing Specialists

This team-based structure allows ACTT to provide comprehensive, recovery-focused support tailored to each member’s needs.

Qualifications

Required

• Bachelor’s degree in Psychology, Social Work, Counseling, Human Services, or related field

• Must meet NC DHHS Qualified Professional (QP) requirements

• Minimum two (2) years of experience working with individuals with mental health or co-occurring disorders

• Valid driver’s license, reliable transportation, and current automobile insurance

Preferred

• ACTT, CST, IIH, or community-based behavioral health experience

• Experience working with severe and persistent mental illness

• Preferred credentials:

• LCSW / LCSWA

• LCMHC / LCMHCA

• LCAS / LCAS-A

• Or equivalent behavioral health credentials

Knowledge, Skills & Abilities

• Strong crisis intervention and de-escalation skills

• Excellent communication and teamwork abilities

• Ability to build rapport with difficult-to-engage individuals

• Strong organization and documentation skills

• Knowledge of Medicaid and behavioral health service standards

• Ability to work independently in community settings

Why Join Pathways to Life?

• Mission-driven behavioral health organization

• Collaborative and supportive team environment

• Meaningful community-based work

• Opportunity for professional growth and development

• Ability to make a lasting impact in the lives of others

Help Individuals Build Stability, Recovery, and Independence

Join Pathways to Life and become part of a team committed to helping individuals achieve wellness, hope, and long-term success in their communities.

This is a single application process used across multiple mental health and substance use services. Instead of advertising each role separately, we maintain a talent pool so we can hire quickly when needs arise.

If you are interested, please complete the application form and select the service areas and roles you would like to be considered for.

Service areas we hire for

Please select one or more areas of interest:

ACTT (Assertive Community Treatment Team)

• Intensive, multidisciplinary community treatment for individuals with severe and persistent mental health needs
• High-frequency outreach, crisis response, and long-term stabilization support

CST (Community Support Team)

• Community-based mental health support focused on recovery, independence, and ongoing engagement
• Structured support for individuals stepping down from higher intensity services or needing preventative intervention

IIH (Intensive In-Home Services)

• Family-focused, in-home therapeutic support for children, adolescents, and caregivers
• Support aimed at reducing risk of out-of-home placement and improving family functioning

Personal Care Services

• Daily living support (ADLs) for individuals with mental health, disability, or substance use recovery needs
• Assistance with routines, safety, and maintaining independence

Tailored Care Management

• Care coordination for individuals with complex behavioral health and social needs
• Connecting clients to clinical services, housing, benefits, and community resources

Administrative Teams

• Intake, scheduling, documentation, and coordination support
• Ensuring continuity between clinical teams, clients, and external partners

Roles we commonly hire for

We recruit across all experience levels, from entry-level support roles to licensed clinical positions:

Clinical & Community Support

• Qualified Mental Health Professional (QMHP)
• Behavioral Health Technician / Support Worker
• Peer Support Specialist
• Case Manager
• Care Coordinator
• Licensed Clinical Staff (LCSW, LCMHC, LPC, LMFT where applicable)

ACTT & CST Services

• ACTT Team Member (multidisciplinary intensive support)
• CST Specialist / Community Support Worker

IIH Services

• IIH Specialist / In-Home Support Worker
• Family Support Technician

Care Management

• Tailored Care Manager
• Service Coordinator

Administrative

• Intake Specialist
• Scheduling / Operations Coordinator
• Documentation / Records Support

Education, experience & licensing

We work across a wide range of qualifications depending on role:

• Entry-level support roles: high school diploma or equivalent, plus relevant lived or work experience
• Behavioral health support roles: associate degree or equivalent experience in human services, psychology, or related fields
• Professional roles: bachelor’s degree in social work, psychology, counseling, or related field
• Licensed clinical roles: active state licensure where required (e.g. LCSW, LCMHC, LPC, LMFT)

We also value:

• Lived experience in recovery (especially for peer support roles)
• Direct experience in mental health or substance use services
• Trauma-informed, person-centered approaches

Certifications may include CPR/First Aid, crisis intervention training, or other state-specific behavioral health requirements depending on role.

What we look for

We review applications based on:

• Experience supporting individuals with mental health and/or substance use needs
• Ability to work in structured, often high-need community environments
• Communication and documentation skills appropriate to care coordination and clinical support
• Collaboration across clinical, family, and administrative teams
• Commitment to recovery-oriented, person-centered care

How the talent pool works

1. Submit your application and CV
2. Select the service areas and roles you are interested in
3. We review and tag your profile based on experience and qualifications
4. When a role opens, we search this talent pool first
5. If there is a match, we contact you with:
   • Role details
   • Service assignment (ACTT, CST, IIH, Personal Care, Care Management, or Admin)
   • Requirements and next steps

Why apply

• One application across all behavioural health service areas
• Consideration for multiple roles at different levels of responsibility
• Continuous review for future openings without reapplying
• Opportunities across clinical, community, and administrative pathways

Apply

Click “Apply” and submit your CV.
Please select all service areas and roles that match your experience or interest so we can align your application with upcoming opportunities.

This is a single application process used across multiple mental health and substance use services. Instead of advertising each role separately, we maintain a talent pool so we can hire quickly when needs arise.

If you are interested, please complete the application form and select the service areas and roles you would like to be considered for.

Service areas we hire for

Please select one or more areas of interest:

ACTT (Assertive Community Treatment Team)

• Intensive, multidisciplinary community treatment for individuals with severe and persistent mental health needs
• High-frequency outreach, crisis response, and long-term stabilization support

CST (Community Support Team)

• Community-based mental health support focused on recovery, independence, and ongoing engagement
• Structured support for individuals stepping down from higher intensity services or needing preventative intervention

IIH (Intensive In-Home Services)

• Family-focused, in-home therapeutic support for children, adolescents, and caregivers
• Support aimed at reducing risk of out-of-home placement and improving family functioning

Personal Care Services

• Daily living support (ADLs) for individuals with mental health, disability, or substance use recovery needs
• Assistance with routines, safety, and maintaining independence

Tailored Care Management

• Care coordination for individuals with complex behavioral health and social needs
• Connecting clients to clinical services, housing, benefits, and community resources

Administrative Teams

• Intake, scheduling, documentation, and coordination support
• Ensuring continuity between clinical teams, clients, and external partners

Roles we commonly hire for

We recruit across all experience levels, from entry-level support roles to licensed clinical positions:

Clinical & Community Support

• Qualified Mental Health Professional (QMHP)
• Behavioral Health Technician / Support Worker
• Peer Support Specialist
• Case Manager
• Care Coordinator
• Licensed Clinical Staff (LCSW, LCMHC, LPC, LMFT where applicable)

ACTT & CST Services

• ACTT Team Member (multidisciplinary intensive support)
• CST Specialist / Community Support Worker

IIH Services

• IIH Specialist / In-Home Support Worker
• Family Support Technician

Care Management

• Tailored Care Manager
• Service Coordinator

Administrative

• Intake Specialist
• Scheduling / Operations Coordinator
• Documentation / Records Support

Education, experience & licensing

We work across a wide range of qualifications depending on role:

• Entry-level support roles: high school diploma or equivalent, plus relevant lived or work experience
• Behavioral health support roles: associate degree or equivalent experience in human services, psychology, or related fields
• Professional roles: bachelor’s degree in social work, psychology, counseling, or related field
• Licensed clinical roles: active state licensure where required (e.g. LCSW, LCMHC, LPC, LMFT)

We also value:

• Lived experience in recovery (especially for peer support roles)
• Direct experience in mental health or substance use services
• Trauma-informed, person-centered approaches

Certifications may include CPR/First Aid, crisis intervention training, or other state-specific behavioral health requirements depending on role.

What we look for

We review applications based on:

• Experience supporting individuals with mental health and/or substance use needs
• Ability to work in structured, often high-need community environments
• Communication and documentation skills appropriate to care coordination and clinical support
• Collaboration across clinical, family, and administrative teams
• Commitment to recovery-oriented, person-centered care

How the talent pool works

1. Submit your application and CV
2. Select the service areas and roles you are interested in
3. We review and tag your profile based on experience and qualifications
4. When a role opens, we search this talent pool first
5. If there is a match, we contact you with:
   • Role details
   • Service assignment (ACTT, CST, IIH, Personal Care, Care Management, or Admin)
   • Requirements and next steps

Why apply

• One application across all behavioural health service areas
• Consideration for multiple roles at different levels of responsibility
• Continuous review for future openings without reapplying
• Opportunities across clinical, community, and administrative pathways

Apply

Click “Apply” and submit your CV.
Please select all service areas and roles that match your experience or interest so we can align your application with upcoming opportunities.

Pathways to Life, Inc. — Greenville

Schedule: Mon–Fri, 8:00–5:00
On-call: 24/7 rotation shared across 6-8

What this job looks like (week to week)

• Caseload: 8–12 adults with serious mental illness (SMI) + substance use
• Field work in homes, shelters, hospitals
• Office/admin time for supervisions, documentation, etc.
• Team: psychiatry, nursing, therapists, peer support
• Crisis calls: part of rotating 24/7 coverage

What you do

Clinical

• Complete biopsychosocial + substance use assessments
• Build treatment plans with the ACTT team
• Deliver therapy using:
  • Motivational Interviewing
  • Cognitive Behavioral Therapy
  • Relapse prevention

Field-based care

• See clients in homes, shelters, ERs, and community locations
• Run 2–4 person-centered meetings/week
• Support stabilization (med adherence, coping skills, anger regulation)

Crisis response

• Respond to behavioral health crises in the community
• De-escalate situations

Team leadership

• Guide 6–8 team members on clinical decisions
• Coordinate with psychiatry, nurses, employment specialists, peer support
• Review documentation to meet Medicaid + ACTT standards

Requirements

License (North Carolina)

• LCSW, LCMHC, or LMFT
  

Experience

• ≥1 year working with adults (paid or volunteer)
• Direct work with SMI, substance use, or crisis populations

Other

• Driver’s license + daily travel
• Lift up to 25 lbs

Benefits

• Health, dental, vision
• PTO
• Multiple voluntary programs and plans

Work conditions

• Daily member contact
• Work across homes, shelters, hospitals
• Exposure to crisis situations (training provided before first on-call shift)

About Pathways to Life, Inc.

• Founded: 2006
• Programs: ACTT, IIH, CST, SAIOP
• Population: adults at risk of hospitalization, incarceration, homelessness
• Model: services delivered in the community (not clinic-based)

This isn’t just another behavioral health role.

If you’re looking for a job where you check boxes and go home—this isn’t it.

But if you’re passionate about helping individuals navigate substance use and mental health challenges at the same time, and you want to be part of a real, boots-on-the-ground ACTT team—you’ll want to keep reading.

At Pathways, you’re not working in isolation.
You’re part of a 24/7, high-impact team supporting individuals in real-life environments—not just an office.

What You’ll Be Doing (Real Work. Real Impact.)

• Provide substance use counseling, education, and skill-building in community and clinical settings

• Conduct comprehensive substance use assessments and track stages of change

• Use Motivational Interviewing, CBT, and relapse prevention strategies to support recovery

• Help develop and implement Person-Centered Plans, crisis plans, and safety plans

• Act as a key voice on the ACTT team, educating others on substance use and dual diagnosis (IDDT)

• Respond to crisis situations (yes, this is part of ACTT life)

• Connect members to community resources, including 12-step and recovery supports

• Maintain timely, audit-ready documentation aligned with Medicaid, DHHS, and CARF standards

Why This Role Hits Different

• You’re working with individuals who need real support—not surface-level care

• You’re part of a team that shows up—24/7/365

• You’re trusted to use your clinical skills, not just follow a script

• You’ll see progress, setbacks, and breakthroughs—and be part of all of it

What You Bring to the Team

• Bachelor’s or Master’s degree + Qualified Professional (QP) status (NC requirements)

• Certification as LCAS.

• Experience (or strong interest) in co-occurring disorders (mental health + substance use)

• Ability to stay calm, focused, and effective in high-pressure situations

• Strong documentation and organizational skills (this matters here)

The Reality (We Keep It Honest)

This role includes:

• Community-based work (not just sitting at a desk)

• Crisis response responsibilities

• Working with high-acuity populations

• Holding strong boundaries while building real relationships

But if you’re built for this—you already know how rewarding it is.

Schedule & Structure

• Monday–Friday (typical hours), with flexibility based on client needs

• Participation in on-call/crisis response rotation as part of the ACTT model

Why Pathways

• You’re part of a mission-driven organization

• You’ll grow clinically and professionally

• You’ll work with leaders who understand the field—not just manage it

• You’ll make a real difference every single day

Ready to Do Work That Matters?

Hit apply and let’s connect.

Are you committed to helping families and children thrive?
Do you enjoy providing intensive, hands-on support to children and families facing mental health or behavioral challenges? Do you want a role where you go out into the community and meet families where they are instead of waiting for them to come to you?

If so, you might be the kind of professional we’re looking for as an Intensive In-Home Qualified Professional in the Kitty Hawk / Kill Devil Hills area.

About Pathways to Life
At Pathways to Life, we offer comprehensive services that support individuals and families in multiple areas of life. While your work as an IIH QP is essential to improving family functioning and youth outcomes, our organization also provides education, employment support, residential programs, and community engagement. Our holistic approach ensures families have the resources they need to succeed.

What We Believe
At Pathways To Life, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities, and ourselves. Our efforts enhance recovery, wellness, self-determination, and independence by providing person-centered supports, advocacy, and outreach efforts delivered with empathy and respect.

Responsibilities

• Provide intensive in-home therapy and support to children and families.

• Develop and implement individualized treatment plans.

• Meet families in their homes or community settings to provide hands-on support.

• Monitor progress and document interactions in accordance with agency policies.

• Collaborate with interdisciplinary teams and community resources to enhance outcomes.

Qualifications

• IIH QP credential and relevant licensure required.

• Experience working with children, youth, and families with mental health or behavioral challenges.

• Strong communication, problem-solving, and interpersonal skills.

• Ability to work independently in community settings.

• Valid driver’s license and reliable transportation required.

Why Join Us?

• Help families in Dare County thrive and achieve long-term success.

• Opportunities for ongoing professional development and training.

• Supportive and collaborative team environment.

• Competitive compensation and benefits.

Are you committed to helping families and children thrive?
Do you enjoy providing intensive, hands-on support to children and families facing mental health or behavioral challenges? Do you want a role where you go out into the community and meet families where they are instead of waiting for them to come to you?

If so, you might be the kind of professional we’re looking for as an Intensive In-Home Qualified Professional in the Kitty Hawk / Kill Devil Hills area.

About Pathways to Life
At Pathways to Life, we offer comprehensive services that support individuals and families in multiple areas of life. While your work as an IIH QP is essential to improving family functioning and youth outcomes, our organization also provides education, employment support, residential programs, and community engagement. Our holistic approach ensures families have the resources they need to succeed.

What We Believe
At Pathways To Life, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities, and ourselves. Our efforts enhance recovery, wellness, self-determination, and independence by providing person-centered supports, advocacy, and outreach efforts delivered with empathy and respect.

Responsibilities

• Provide intensive in-home therapy and support to children and families.

• Develop and implement individualized treatment plans.

• Meet families in their homes or community settings to provide hands-on support.

• Monitor progress and document interactions in accordance with agency policies.

• Collaborate with interdisciplinary teams and community resources to enhance outcomes.

Qualifications

• IIH QP credential and relevant licensure required.

• Experience working with children, youth, and families with mental health or behavioral challenges.

• Strong communication, problem-solving, and interpersonal skills.

• Ability to work independently in community settings.

• Valid driver’s license and reliable transportation required.

Why Join Us?

• Help families in Dare County thrive and achieve long-term success.

• Opportunities for ongoing professional development and training.

• Supportive and collaborative team environment.

• Competitive compensation and benefits.

Are you committed to helping families and children thrive?
Do you enjoy providing intensive, hands-on support to children and families facing mental health or behavioral challenges? Do you want a role where you go out into the community and meet families where they are instead of waiting for them to come to you?

If so, you might be the kind of professional we’re looking for as an Intensive In-Home Qualified Professional in the Kitty Hawk / Kill Devil Hills area.

About Pathways to Life
At Pathways to Life, we offer comprehensive services that support individuals and families in multiple areas of life. While your work as an IIH QP is essential to improving family functioning and youth outcomes, our organization also provides education, employment support, residential programs, and community engagement. Our holistic approach ensures families have the resources they need to succeed.

What We Believe
At Pathways To Life, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities, and ourselves. Our efforts enhance recovery, wellness, self-determination, and independence by providing person-centered supports, advocacy, and outreach efforts delivered with empathy and respect.

Responsibilities

• Provide intensive in-home therapy and support to children and families.

• Develop and implement individualized treatment plans.

• Meet families in their homes or community settings to provide hands-on support.

• Monitor progress and document interactions in accordance with agency policies.

• Collaborate with interdisciplinary teams and community resources to enhance outcomes.

Qualifications

• IIH QP credential and relevant licensure required.

• Experience working with children, youth, and families with mental health or behavioral challenges.

• Strong communication, problem-solving, and interpersonal skills.

• Ability to work independently in community settings.

• Valid driver’s license and reliable transportation required.

Why Join Us?

• Help families in Dare County thrive and achieve long-term success.

• Opportunities for ongoing professional development and training.

• Supportive and collaborative team environment.

• Competitive compensation and benefits.

Who We’re Looking For

Raleigh Community Support Team Members — Office based in Durham; 80–90% of work conducted in Raleigh communities.

We are seeking a Substance Abuse Specialist who is passionate about making a real difference in the lives of individuals with co-occurring substance use and mental health needs. This role is a key part of our Community Supports Team (CST) and is ideal for someone who values person-centered care, collaboration, and community connection.

If you are looking to start the New Year in a role where your work truly matters—supporting recovery, stability, and improved quality of life—this position offers the opportunity to grow professionally while helping others do the same.

What You Will Do

Under the supervision of the CST Team Lead, the Community Supports Team Substance Abuse Professional provides direct, community-based services to members with identified substance use needs that co-occur with mental health diagnoses.

In this role, you will:

• Conduct assessments and develop person-centered treatment plans in collaboration with CST partners

• Support members with symptom monitoring, substance use education, and recovery-focused interventions aimed at reducing the need for higher levels of care

• Assist individuals in building coping skills, daily living skills, and positive leisure activities to support long-term recovery

• Participate in crisis planning and ongoing care coordination to ensure continuity across the continuum of care

• Support authorization renewals to ensure members receive appropriate and uninterrupted services

• Work with a high level of professional autonomy while collaborating closely with an interdisciplinary treatment team

• Contribute to the growth of the service area through community engagement and collaboration with behavioral health and community resources

This is a rewarding opportunity to balance independent clinical work with strong team support while building meaningful connections in the community.

Qualifications to join a winning team

If you are ready to make a difference in the lives of those within the Community Supports Team Services we encourage you to apply if you are meet the following requirements:

Licensure/Certification:
Must hold one of the following North Carolina substance use credentials:

• CADC (Certified Alcohol and Drug Counselor)

• LCAS (Licensed Clinical Addiction Specialist)

• LCAS-A (LCAS Associate)

• CCS (Certified Clinical Supervisor)

Must also own a Personal Computer or Laptop for processing of work and work related programs

Pathways to Life, Inc. offers comprehensive compensation and benefit to full time employees including

• Competitive compensation with regular performance feedback

• Healthcare Insurance including Medical, Dental and Vision

• Paid Time Off

• Per Diem and Part Time Options available.  

Who we are

Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness.  We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in home mental health services for adults and children.  

Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve.  

What we believe

At Pathways to Life, our mission is to foster continual growth in the lives of those we serve., our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered supports, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible.  

Physical Demands

• Regularly walk, stand or stoop

• occasionally lift, carry, push or pull

• move objects weighing up to 25 pounds

• regularly drive a motor vehicle

• must be physically able to complete NCI-B and CPR

If you are ready to make a real difference in the lives of people, we serve please apply today to join our team.  Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees who have protected disabilities protected by applicable laws, regulations and ordinances. 

Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status

Are you committed to helping families and children thrive?
Do you enjoy providing intensive, hands-on support to children and families facing mental health or behavioral challenges? Do you want a role where you go out into the community and meet families where they are instead of waiting for them to come to you?

If so, you might be the kind of professional we’re looking for as an Intensive In-Home Qualified Professional in the Kitty Hawk / Kill Devil Hills area.

About Pathways to Life
At Pathways to Life, we offer comprehensive services that support individuals and families in multiple areas of life. While your work as an IIH QP is essential to improving family functioning and youth outcomes, our organization also provides education, employment support, residential programs, and community engagement. Our holistic approach ensures families have the resources they need to succeed.

What We Believe
At Pathways To Life, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities, and ourselves. Our efforts enhance recovery, wellness, self-determination, and independence by providing person-centered supports, advocacy, and outreach efforts delivered with empathy and respect.

Responsibilities

• Provide intensive in-home therapy and support to children and families.

• Develop and implement individualized treatment plans.

• Meet families in their homes or community settings to provide hands-on support.

• Monitor progress and document interactions in accordance with agency policies.

• Collaborate with interdisciplinary teams and community resources to enhance outcomes.

Qualifications

• IIH QP credential and relevant licensure required.

• Experience working with children, youth, and families with mental health or behavioral challenges.

• Strong communication, problem-solving, and interpersonal skills.

• Ability to work independently in community settings.

• Valid driver’s license and reliable transportation required.

Why Join Us?

• Help families in Dare County thrive and achieve long-term success.

• Opportunities for ongoing professional development and training.

• Supportive and collaborative team environment.

• Competitive compensation and benefits.

Do you thrive on helping others navigate life’s challenges?
Do you have lived experience with mental health or substance use recovery and a passion for supporting others on their journey? Do you enjoy being out in the community, meeting people where they are, and helping them reach their goals rather than waiting for them to come to you?

If so, you might be the kind of provider we’re looking for to join our team as a Certified Peer Support Specialist in the Kitty Hawk / Kill Devil Hills area.

About Pathways to Life
At Pathways to Life, we provide a wide range of services designed to support individuals across multiple aspects of their lives. While your work as a CPSS is critical to helping clients achieve personal growth and recovery, our organization also provides services in education, employment support, residential programs, and community engagement. Our holistic approach ensures that the individuals we serve have access to the resources they need to thrive.

What We Believe
At Pathways To Life, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities, and ourselves. Our efforts enhance recovery, wellness, self-determination, and independence by providing person-centered supports, advocacy, and outreach efforts delivered with empathy and respect.

Responsibilities

• Provide peer-based support to individuals with mental health or substance use challenges.

• Share your lived experience to inspire, encourage, and guide clients.

• Meet clients in the community, at home, or wherever support is needed.

• Collaborate with interdisciplinary teams to implement person-centered plans.

• Document interactions and progress in accordance with agency policies.

Qualifications

• Certified Peer Support Specialist credential required.

• Lived experience with mental health or substance use recovery.

• Strong communication, problem-solving, and interpersonal skills.

• Ability to work independently in community settings.

• Valid driver’s license and reliable transportation required.

Why Join Us?

• Make a direct impact in the lives of individuals in Dare County.

• Opportunities for professional development and training.

• Supportive and collaborative team environment.

• Competitive compensation and benefits.

Community Support Team Provider – Dare County (Kitty Hawk / Kill Devil Hills)

Are you passionate about making a real difference in people’s lives?
Do you enjoy supporting individuals who are navigating mental health challenges or substance use concerns? Do you thrive in a role that takes you out into the community, meeting people where they are instead of waiting for them to come to you?

If so, you might be the kind of provider we’re looking for to join our Community Support Team (CST) in the Kitty Hawk and Kill Devil Hills area of Dare County.

About Pathways to Life
At Pathways to Life, we provide a wide range of services designed to support individuals across multiple aspects of their lives. While your work as a member of the CST is crucial to improving the mental health and overall well-being of our clients, our organization also offers services in education, employment support, residential programs, and community engagement. Our holistic approach ensures that the individuals we serve have access to the resources they need to thrive.

What We Believe
At Pathways To Life, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities, and ourselves. Our efforts enhance recovery, wellness, self-determination, and independence by providing person-centered supports, advocacy, and outreach efforts delivered with empathy and respect.

Responsibilities

• Provide direct support and guidance to individuals in the community who are experiencing mental health or substance use challenges.

• Meet clients where they are—at home, in the community, or wherever support is needed.

• Develop and maintain strong, trusting relationships with clients.

• Collaborate with interdisciplinary teams to create person-centered care plans.

• Document interactions, progress, and outcomes in accordance with agency policies and regulations.

• Advocate for clients to ensure access to resources and services.

Qualifications

• Bachelor’s degree in human services, social work, or a related field preferred.

• Experience working with individuals experiencing mental health or substance use challenges is highly desirable.

• Excellent communication, problem-solving, and interpersonal skills.

• Ability to work independently in community settings.

• Valid driver’s license and reliable transportation required.

Why Join Us?

• Make a tangible difference in the lives of individuals in Dare County.

• Opportunities for ongoing professional development and training.

• Supportive and collaborative team environment.

• Competitive compensation and benefits.

How to Apply
If you are ready to make an impact in the lives of those who need it most, apply today to join our Community Support Team at Pathways to Life in Kitty Hawk / Kill Devil Hills!

Position Overview
Pathways to Life, Inc. is seeking a highly organized and professional Executive Assistant to provide direct administrative support to the Chief Executive Officer. This position plays a critical role in managing the daily operations of the CEO’s office, coordinating executive communications, and ensuring the CEO’s time and priorities are effectively supported.

The ideal candidate is detail-oriented, highly organized, and able to manage multiple priorities while maintaining strict confidentiality. This role requires strong communication skills, professionalism, and the ability to work independently in a fast-paced environment.

Key Responsibilities

-Manage and coordinate the CEO’s calendar, appointments, and meeting schedule to ensure alignment with organizational priorities.
-Screen, prioritize, and manage communications directed to the CEO, including emails, calls, and correspondence.
-Prepare reports, presentations, briefing materials, and executive correspondence for the CEO.
-Coordinate travel arrangements and itineraries for the CEO as needed.
-Prepare meeting agendas and materials to ensure the CEO is well prepared for meetings.
-Maintain accurate records and documentation related to meetings and executive activities.
-Track action items and follow-up tasks resulting from CEO meetings.
-Maintain organized executive filing systems and documentation.
-Track deadlines, deliverables, and commitments assigned to the CEO.
-Provide administrative coordination for special projects and initiatives led by the CEO.

Qualifications

-Bachelor’s degree in Business Administration, Healthcare Administration, Public Administration, or a related field preferred.
-Minimum of 3 to 5 years of executive administrative support experience, preferably supporting a Chief Executive Officer or senior executive.
-Experience working in healthcare, behavioral health, or nonprofit organizations is preferred.

Skills and Abilities

-Excellent organizational and time management skills.
-Strong written and verbal communication skills.
-Ability to maintain strict confidentiality with sensitive information.
-Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
-Strong attention to detail and problem-solving abilities.
-Proficiency with Microsoft Office or Google Workspace platforms.
-Ability to work independently while supporting executive leadership priorities.

What We Offer

-Competitive salary based on experience.
-Medical, Dental and Vision Benefits
-401K
-PTO and Paid Holidays
-Professional and supportive work environment.
-Opportunities for professional growth and development.
-The opportunity to contribute to an organization dedicated to improving the lives of individuals and families in our communities.

📍 Charlotte, NC
🕒 Monday–Friday | 8:30 AM – 5:00 PM
(Some evenings, weekends, or holidays may occasionally be required based on client needs.)

Help People Access Behavioral Health Services Faster

At Pathways to Life, the intake process is often the first interaction a client has with our organization. We are looking for an Intake Coordinator who can make that experience organized, welcoming, and efficient for individuals seeking mental health and behavioral health services in the Greenville area.

In this role, you will coordinate assessments, verify insurance, manage authorizations, communicate with providers, and help ensure clients move into services without unnecessary delays. You will work closely with clinicians, physicians, administrative staff, and families to keep the intake process moving smoothly from referral through admission.

This position is a strong fit for someone who enjoys balancing people-focused work with organization, problem-solving, and follow-through.

What You’ll Do

• Coordinate and schedule client intakes across multiple behavioral health services
• Explain intake paperwork, releases, and program information to clients and guardians
• Verify insurance eligibility, copays, and Medicaid/MCO enrollment
• Submit IPRS funding requests for uninsured clients
• Maintain accurate records in the EMR, including authorizations and supporting documentation
• Track referrals and intake activity through Access to Care reporting tools
• Communicate with clinicians, physicians, families, and referral sources regarding intake status
• Help ensure all intake documentation is completed within required timelines
• Support monthly audits and compliance requirements
• Provide administrative office coverage during lunch periods and as needed

What Success Looks Like In This Role

• Clients move from referral to assessment without communication gaps

• Insurance and authorization issues are resolved quickly

• Documentation is completed accurately and on time

• Providers receive the information they need before appointments

• Families and referral sources receive timely updates and clear communication

What We’re Looking For

Required Qualifications

• Bachelor’s degree in a Human Services field plus 2 years of full-time experience with the population served
  OR

• Bachelor’s degree in a non-Human Services field plus 4 years of related full-time experience

Strong Candidates Often Have Experience With

• Behavioral health, mental health, or substance use services

• Insurance verification and prior authorizations

• Electronic Medical Records (EMR)

• Medicaid, MCO enrollment, or IPRS funding

• Coordinating schedules across multiple providers or departments

• Working in fast-paced healthcare or community-based settings

Skills That Matter In This Position

• Managing multiple deadlines without losing attention to detail

• Communicating clearly with clients, families, and providers

• Staying organized while handling interruptions and urgent requests

• Working independently while keeping the team informed

• Protecting confidentiality and handling sensitive information professionally

Work Environment

This position is primarily office-based in Greenville, NC and involves frequent communication with clients, providers, and referral sources. The role may involve exposure to individuals experiencing behavioral health crises or emotional distress. Occasional lifting of office materials up to 25 pounds may be required.

Why Join Pathways to Life?

• Work that directly helps individuals access care and support faster

• Consistent weekday schedule

• Collaborative clinical and administrative team environment

• Opportunity to build experience in behavioral health operations and care coordination

• Ongoing training and professional development

Additional Requirements

• • Must complete all required company training within established timelines
• • Must pass applicable background and registry checks in accordance with North Carolina regulations
• • Must maintain confidentiality in all verbal, written, and electronic communications

Pathways to Life is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics.

📍 Greenville, NC
🕒 Monday–Friday | 8:30 AM – 5:00 PM
(Some evenings, weekends, or holidays may occasionally be required based on client needs.)

Help People Access Behavioral Health Services Faster

At Pathways to Life, the intake process is often the first interaction a client has with our organization. We are looking for an Intake Coordinator who can make that experience organized, welcoming, and efficient for individuals seeking mental health and behavioral health services in the Greenville area.

In this role, you will coordinate assessments, verify insurance, manage authorizations, communicate with providers, and help ensure clients move into services without unnecessary delays. You will work closely with clinicians, physicians, administrative staff, and families to keep the intake process moving smoothly from referral through admission.

This position is a strong fit for someone who enjoys balancing people-focused work with organization, problem-solving, and follow-through.

What You’ll Do

• Coordinate and schedule client intakes across multiple behavioral health services
• Explain intake paperwork, releases, and program information to clients and guardians
• Verify insurance eligibility, copays, and Medicaid/MCO enrollment
• Submit IPRS funding requests for uninsured clients
• Maintain accurate records in the EMR, including authorizations and supporting documentation
• Track referrals and intake activity through Access to Care reporting tools
• Communicate with clinicians, physicians, families, and referral sources regarding intake status
• Help ensure all intake documentation is completed within required timelines
• Support monthly audits and compliance requirements
• Provide administrative office coverage during lunch periods and as needed

What Success Looks Like In This Role

• Clients move from referral to assessment without communication gaps

• Insurance and authorization issues are resolved quickly

• Documentation is completed accurately and on time

• Providers receive the information they need before appointments

• Families and referral sources receive timely updates and clear communication

What We’re Looking For

Required Qualifications

• Bachelor’s degree in a Human Services field plus 2 years of full-time experience with the population served
  OR

• Bachelor’s degree in a non-Human Services field plus 4 years of related full-time experience

Strong Candidates Often Have Experience With

• Behavioral health, mental health, or substance use services

• Insurance verification and prior authorizations

• Electronic Medical Records (EMR)

• Medicaid, MCO enrollment, or IPRS funding

• Coordinating schedules across multiple providers or departments

• Working in fast-paced healthcare or community-based settings

Skills That Matter In This Position

• Managing multiple deadlines without losing attention to detail

• Communicating clearly with clients, families, and providers

• Staying organized while handling interruptions and urgent requests

• Working independently while keeping the team informed

• Protecting confidentiality and handling sensitive information professionally

Work Environment

This position is primarily office-based in Greenville, NC and involves frequent communication with clients, providers, and referral sources. The role may involve exposure to individuals experiencing behavioral health crises or emotional distress. Occasional lifting of office materials up to 25 pounds may be required.

Why Join Pathways to Life?

• Work that directly helps individuals access care and support faster

• Consistent weekday schedule

• Collaborative clinical and administrative team environment

• Opportunity to build experience in behavioral health operations and care coordination

• Ongoing training and professional development

Additional Requirements

• • Must complete all required company training within established timelines
• • Must pass applicable background and registry checks in accordance with North Carolina regulations
• • Must maintain confidentiality in all verbal, written, and electronic communications

Pathways to Life is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics.

Are you passionate about making a real difference in people’s lives?

Do you enjoy supporting individuals who are navigating mental health challenges or substance use concerns? Do you thrive in a role that takes you out into the community, meeting people where they are instead of waiting for them to come to you?

If so, you might be the kind of provider we’re looking for to join our Community Support Team (CST) in the Raleigh, NC area.

About Pathways to Life

At Pathways to Life, we provide a wide range of services designed to support individuals across multiple aspects of their lives. While your work as a member of the CST is crucial to improving the mental health and overall well-being of our clients, our organization also offers services in education, employment support, residential programs, and community engagement. Our holistic approach ensures that the individuals we serve have access to the resources they need to thrive.

What We Believe

At Pathways To Life, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities, and ourselves. Our efforts enhance recovery, wellness, self-determination, and independence by providing person-centered supports, advocacy, and outreach efforts delivered with empathy and respect.

Responsibilities

• Provide direct support and guidance to individuals in the community who are experiencing mental health or substance use challenges
• Meet clients where they are—at home, in the community, or wherever support is needed
• Develop and maintain strong, trusting relationships with clients
• Collaborate with interdisciplinary teams to create person-centered care plans
• Document interactions, progress, and outcomes in accordance with agency policies and regulations
• Advocate for clients to ensure access to resources and services

Qualifications

• Bachelor’s degree in human services, social work, or a related field preferred
• Experience working with individuals experiencing mental health or substance use challenges is highly desirable
• Excellent communication, problem-solving, and interpersonal skills
• Ability to work independently in community settings
• Valid driver’s license and reliable transportation required

Why Join Us?

• Make a tangible difference in the lives of individuals in Raleigh, NC
• Opportunities for ongoing professional development and training
• Supportive and collaborative team environment
• Competitive compensation and benefits

How to Apply

If you are ready to make an impact in the lives of those who need it most, apply today to join our Community Support Team at Pathways to Life in Raleigh, NC!

Location: Smithfield, North Carolina / Selma, North Carolina
Field-based role (local travel required)

Job Type: Part-Time / Per Diem

Job Summary

Provide Intensive In-Home (IIH) services to children and adolescents (ages 5–17) and their families on a part-time, per diem basis. Deliver 2–6 hours of weekly in-home therapy per family as clinically needed. Maintain a variable caseload of up to 8–12 families, depending on service demand and assignment. Focus on reducing crisis events, improving family functioning, and preventing higher levels of care (hospitalization or placement).

Key Responsibilities

• Provide in-home therapy and behavioral interventions on a scheduled and as-needed per diem basis
• Deliver psychoeducation and skill-building to caregivers and youth
• Maintain a flexible caseload of up to 8–12 active families
• Complete clinical documentation within 24–48 hours of service delivery
• Participate in weekly supervision (1 hour) and required team meetings as scheduled
• Respond to crisis situations (phone and in-person as clinically indicated)
• Coordinate care with schools, DSS, juvenile justice, and outpatient providers
• Develop and implement Person-Centered Plans with 30-day measurable goals
• Track progress and adjust interventions based on client outcomes

Required Qualifications

Must meet North Carolina Qualified Professional (QP) criteria:

• Bachelor’s degree in Human Services + 2 years post-graduate experience with children/adolescents
  OR
• Bachelor’s degree in any field + 4 years experience with children/adolescents
  OR
• Master’s degree in Human Services + 1 year experience
  OR
• Master’s degree in any field + 2 years experience

Preferred Qualifications

• Experience with IIH, community-based services, or crisis intervention

Compensation

Compensation is competitive and based on relevant education, licensure, and experience, paid on a per diem/service delivery basis.

Work Environment

• Field-based (in-home/community settings)

Additional Requirements

• Valid driver’s license and insured vehicle required (daily travel)
• Ability to lift up to 25 pounds
• Completion of CPR and NCI training within 30 days of hire

We are seeking a talented individual who shares our focus and dedication for those we serve and support.  This is a role that is key for direct service delivery within the Community Supports Team Service area and designed to truly make a difference in the lives of the families that are served, improving the quality of life and connection to community.  

What you will do

The Community Supports Team Qualified/Associate Professional under the supervision of the Team Lead; is a crucial team member providing therapeutic services to members and their families to aide in improving their overall quality of life and decrease symptoms that would require a higher level of care.  You will be working with the members within a clinical capacity by providing therapeutic interventions and activities that will make meaningful impact on the lives of those members.  You will be maintaining all clinical records, by documenting all engagements within given regulation.  By collaboration in the Person Centered Plan, you will be assisting members along the continuum of care while ensuring that all needs of the member, and their role within the family, are met.  This will include minimizing the negative effects of psychiatric symptoms or substance dependence that have interfered with the members daily living and development within the community.  

Additionally you will have the opportunity to work autonomously with your existing team and team leader. This will occur through your connections to community engagement while working in collaboration with various behavioral health resources.   You will also assist the members and their families during times of crisis in a clinically appropriate manner, while designing specific interventions that will allow for growth of independence and success.   This could include developing socialization skills, adaption skills, behavior and anger management all developed within a holistic manner to help treat the member as a whole person.  You will also participate in case management linking the member to meaningful services and referrals within their community.   

Qualifications to join a winning team

If you are ready to make a difference in the lives of those within the Community Supports Team we encourage you to apply if you are

• Bachelors level degree in human services with 2 years post graduate field work with adults  
• Bachelors level degree in any field of study with 4 years post graduate field work with adults  
• Masters level degree in human services with 1 year post graduate field work with adults  
• Masters level degree in any field of study with 2 years post graduate field work with adults  

Preferred Certification/License: LCMHC, LCMHC-A. LCSW, LCSW-A 

Pathways to Life, Inc. offers comprehensive compensation and benefit to full time employees including

• Competitive compensation with regular performance feedback
• Healthcare Insurance including Medical, Dental and Vision
• Paid Time Off
• Per Diem and Part Time Options 

Who we are

Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness.  We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in home mental health services for adults and children.  

Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve.  

What we believe

At Pathways to Life, our mission is to foster continual growth in the lives of those we serve., our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered supports, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible.  

Physical Demands

• Regularly walk, stand or stoop
• occasionally lift, carry, push or pull
• move objects weighing up to 25 pounds
• regularly drive a motor vehicle
• must be physically able to complete NCI-B and CPR

If you are ready to make a real difference in the lives of people we serve please apply today to join our team.  Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees who have protected disabilities protected by applicable laws, regulations and ordinances.  

This is a single application process used across multiple mental health and substance use services. Instead of advertising each role separately, we maintain a talent pool so we can hire quickly when needs arise.

If you are interested, please complete the application form and select the service areas and roles you would like to be considered for.

Service areas we hire for

Please select one or more areas of interest:

ACTT (Assertive Community Treatment Team)

• Intensive, multidisciplinary community treatment for individuals with severe and persistent mental health needs
• High-frequency outreach, crisis response, and long-term stabilization support

CST (Community Support Team)

• Community-based mental health support focused on recovery, independence, and ongoing engagement
• Structured support for individuals stepping down from higher intensity services or needing preventative intervention

IIH (Intensive In-Home Services)

• Family-focused, in-home therapeutic support for children, adolescents, and caregivers
• Support aimed at reducing risk of out-of-home placement and improving family functioning

Personal Care Services

• Daily living support (ADLs) for individuals with mental health, disability, or substance use recovery needs
• Assistance with routines, safety, and maintaining independence

Tailored Care Management

• Care coordination for individuals with complex behavioral health and social needs
• Connecting clients to clinical services, housing, benefits, and community resources

Administrative Teams

• Intake, scheduling, documentation, and coordination support
• Ensuring continuity between clinical teams, clients, and external partners

Roles we commonly hire for

We recruit across all experience levels, from entry-level support roles to licensed clinical positions:

Clinical & Community Support

• Qualified Mental Health Professional (QMHP)
• Behavioral Health Technician / Support Worker
• Peer Support Specialist
• Case Manager
• Care Coordinator
• Licensed Clinical Staff (LCSW, LCMHC, LPC, LMFT where applicable)

ACTT & CST Services

• ACTT Team Member (multidisciplinary intensive support)
• CST Specialist / Community Support Worker

IIH Services

• IIH Specialist / In-Home Support Worker
• Family Support Technician

Care Management

• Tailored Care Manager
• Service Coordinator

Administrative

• Intake Specialist
• Scheduling / Operations Coordinator
• Documentation / Records Support

Education, experience & licensing

We work across a wide range of qualifications depending on role:

• Entry-level support roles: high school diploma or equivalent, plus relevant lived or work experience
• Behavioral health support roles: associate degree or equivalent experience in human services, psychology, or related fields
• Professional roles: bachelor’s degree in social work, psychology, counseling, or related field
• Licensed clinical roles: active state licensure where required (e.g. LCSW, LCMHC, LPC, LMFT)

We also value:

• Lived experience in recovery (especially for peer support roles)
• Direct experience in mental health or substance use services
• Trauma-informed, person-centered approaches

Certifications may include CPR/First Aid, crisis intervention training, or other state-specific behavioral health requirements depending on role.

What we look for

We review applications based on:

• Experience supporting individuals with mental health and/or substance use needs
• Ability to work in structured, often high-need community environments
• Communication and documentation skills appropriate to care coordination and clinical support
• Collaboration across clinical, family, and administrative teams
• Commitment to recovery-oriented, person-centered care

How the talent pool works

1. Submit your application and CV
2. Select the service areas and roles you are interested in
3. We review and tag your profile based on experience and qualifications
4. When a role opens, we search this talent pool first
5. If there is a match, we contact you with:
   • Role details
   • Service assignment (ACTT, CST, IIH, Personal Care, Care Management, or Admin)
   • Requirements and next steps

Why apply

• One application across all behavioural health service areas
• Consideration for multiple roles at different levels of responsibility
• Continuous review for future openings without reapplying
• Opportunities across clinical, community, and administrative pathways

Apply

Click “Apply” and submit your CV.
Please select all service areas and roles that match your experience or interest so we can align your application with upcoming opportunities.

This is a single application process used across multiple mental health and substance use services. Instead of advertising each role separately, we maintain a talent pool so we can hire quickly when needs arise.

If you are interested, please complete the application form and select the service areas and roles you would like to be considered for.

Service areas we hire for

Please select one or more areas of interest:

ACTT (Assertive Community Treatment Team)

• Intensive, multidisciplinary community treatment for individuals with severe and persistent mental health needs
• High-frequency outreach, crisis response, and long-term stabilization support

CST (Community Support Team)

• Community-based mental health support focused on recovery, independence, and ongoing engagement
• Structured support for individuals stepping down from higher intensity services or needing preventative intervention

IIH (Intensive In-Home Services)

• Family-focused, in-home therapeutic support for children, adolescents, and caregivers
• Support aimed at reducing risk of out-of-home placement and improving family functioning

Personal Care Services

• Daily living support (ADLs) for individuals with mental health, disability, or substance use recovery needs
• Assistance with routines, safety, and maintaining independence

Tailored Care Management

• Care coordination for individuals with complex behavioral health and social needs
• Connecting clients to clinical services, housing, benefits, and community resources

Administrative Teams

• Intake, scheduling, documentation, and coordination support
• Ensuring continuity between clinical teams, clients, and external partners

Roles we commonly hire for

We recruit across all experience levels, from entry-level support roles to licensed clinical positions:

Clinical & Community Support

• Qualified Mental Health Professional (QMHP)
• Behavioral Health Technician / Support Worker
• Peer Support Specialist
• Case Manager
• Care Coordinator
• Licensed Clinical Staff (LCSW, LCMHC, LPC, LMFT where applicable)

ACTT & CST Services

• ACTT Team Member (multidisciplinary intensive support)
• CST Specialist / Community Support Worker

IIH Services

• IIH Specialist / In-Home Support Worker
• Family Support Technician

Care Management

• Tailored Care Manager
• Service Coordinator

Administrative

• Intake Specialist
• Scheduling / Operations Coordinator
• Documentation / Records Support

Education, experience & licensing

We work across a wide range of qualifications depending on role:

• Entry-level support roles: high school diploma or equivalent, plus relevant lived or work experience
• Behavioral health support roles: associate degree or equivalent experience in human services, psychology, or related fields
• Professional roles: bachelor’s degree in social work, psychology, counseling, or related field
• Licensed clinical roles: active state licensure where required (e.g. LCSW, LCMHC, LPC, LMFT)

We also value:

• Lived experience in recovery (especially for peer support roles)
• Direct experience in mental health or substance use services
• Trauma-informed, person-centered approaches

Certifications may include CPR/First Aid, crisis intervention training, or other state-specific behavioral health requirements depending on role.

What we look for

We review applications based on:

• Experience supporting individuals with mental health and/or substance use needs
• Ability to work in structured, often high-need community environments
• Communication and documentation skills appropriate to care coordination and clinical support
• Collaboration across clinical, family, and administrative teams
• Commitment to recovery-oriented, person-centered care

How the talent pool works

1. Submit your application and CV
2. Select the service areas and roles you are interested in
3. We review and tag your profile based on experience and qualifications
4. When a role opens, we search this talent pool first
5. If there is a match, we contact you with:
   • Role details
   • Service assignment (ACTT, CST, IIH, Personal Care, Care Management, or Admin)
   • Requirements and next steps

Why apply

• One application across all behavioural health service areas
• Consideration for multiple roles at different levels of responsibility
• Continuous review for future openings without reapplying
• Opportunities across clinical, community, and administrative pathways

Apply

Click “Apply” and submit your CV.
Please select all service areas and roles that match your experience or interest so we can align your application with upcoming opportunities.

Pathways to Life, Inc.

Compassionate Care Starts With You

Looking for meaningful work where you can truly make a difference every day?

At Pathways to Life, we believe great caregivers change lives through compassion, patience, and genuine connection. We are currently hiring caring and dependable Personal Care Aides (PCAs) to support adults in the Durham community with daily living needs while helping them maintain independence, dignity, and quality of life.

What You’ll Do

As a Personal Care Aide, you’ll provide one-on-one support in clients’ homes and community settings.

Responsibilities Include:

• Assisting with bathing, dressing, grooming, toileting, and personal hygiene

• Helping with mobility, transfers, and positioning

• Preparing meals and assisting with feeding when needed

• Providing companionship, conversation, and emotional support

• Light housekeeping and maintaining a clean, safe environment

• Supporting medication reminders and daily routines

• Communicating with families and care team members

• Following care plans and safety procedures

What We’re Looking For

We’re seeking compassionate team members who are reliable, respectful, and committed to quality care.

Qualifications:

• High school diploma or GED

• Experience in home care, caregiving, assisted living, or healthcare preferred

• Strong communication and people skills

• Dependable transportation

• Ability to work independently and maintain professionalism

Why Join Pathways to Life?

We Take Care of Our Team

Competitive Pay
Weekly Pay + Direct Deposit
Flexible Scheduling
Full-Time, Part-Time & PRN Opportunities
Supportive Team Environment
Employee Recognition & Incentive Programs
Supplemental Benefits Available (Dental, Vision, Life Insurance)
Meaningful Work That Makes a Difference

Schedule Options

• Day Shifts

• Morning Shifts

• Monday–Friday Availability

• Weekend Opportunities Available

• Flexible schedules to fit your lifestyle

About Pathways to Life

At Pathways to Life, our mission is to promote wellness, independence, recovery, and self-determination through compassionate, person-centered care. We value the caregivers who serve our communities and strive to create a supportive workplace where employees feel respected, appreciated, and empowered.

Ready to Make a Difference?

Join a team where your compassion matters and your work has purpose.

Apply today to start building meaningful connections and changing lives in your community.

Pathways to Life, Inc. | Greenville, NC + Multi-Site Impact

This isn’t your typical PA role. Not even close.

If you’re looking for quick 10-minute visits and a predictable routine… this probably isn’t it.

But—
If you want to actually change outcomes, work with a team that relies on you, and practice medicine where it matters most… keep reading.

At Pathways, our PAs don’t sit on the sidelines.
You’re part of the clinical engine driving care for individuals with complex mental health needs.

What You’ll Be Doing (Real Talk)

• Conduct assessments that go beyond surface-level—understanding the full picture (medical + behavioral health)

• Manage and prescribe medications with confidence and clinical judgment

• Work side-by-side with psychiatrists, therapists, and care teams (ACTT, CST, IIH, TCM)

• Be involved in treatment planning—not just signing off on it

• Support high-risk members who need more than a quick visit

• Document your work in a way that stands up to audits (because compliance matters here)

Why This Role Hits Different

• You’re not isolated—you’re part of a real team-based model

• You’ll see the impact of your decisions on members’ lives

• You’re trusted to think, not just follow a script

• Every day is different—and yes, sometimes challenging—but never meaningless

What You Bring to the Table

• Licensed Physician Assistant in North Carolina

• NCCPA certification

• DEA (or ability to obtain)

• Strong clinical judgment and comfort with behavioral health populations

• Ability to collaborate, communicate, and stay grounded in fast-moving situations

Let’s Be Honest for a Second

This role requires:

• Accountability

• Strong documentation habits

• The ability to handle complex cases

• Comfort working in a team that depends on you

But if that sounds like your kind of environment—you’ll thrive here.

What You Get

• A role with purpose—not just productivity

• A team that supports you (not leaves you on your own)

• A growing organization where your voice matters

• The opportunity to shape how care is delivered—not just participate in it

Ready to Step Into Something Bigger?

Click Apply and let’s talk.

Are you a Registered Nurse who’s ready to step into a broader clinical leadership role? At Pathways to Life, we’re looking for a Corporate Nurse (RN) who wants to influence care across entire programs—not just individual cases.

This is not a traditional nursing role. You’ll be guiding clinical teams, strengthening compliance, supporting staff, and helping shape how care is delivered across multiple behavioral health programs including CST, IIH, and TCM.

What You’ll Do

• Provide clinical and nursing oversight across multiple programs and locations

• Serve as the go-to resource for nurses and clinical staff

• Support medication management practices and clinical decision-making

• Partner with leadership to ensure compliance with NC DHHS and CARF standards

• Conduct audits and help keep teams survey-ready at all times

• Identify gaps, solve problems, and implement process improvements

• Assist with training staff on clinical, documentation, and safety standards

• Collaborate with psychiatrists, care managers, and interdisciplinary teams

• Support high-risk member care and coordination efforts

What Makes This Role Different

• You impact multiple teams and programs, not just one caseload

• You help shape clinical standards and compliance strategy

• You work closely with executive and clinical leadership

• You play a key role in audit readiness and quality improvement

• You help build and support nursing staff across the organization

What We’re Looking For

• Active Registered Nurse (RN) license in North Carolina

• 3+ years of experience in behavioral health, psychiatric, or community-based care

• Strong understanding of psychotropic medications and member care needs

• Experience with CST, IIH, or similar services preferred

• Knowledge of Medicaid documentation and compliance standards

• Ability to work independently and across multiple teams

• Strong communication, leadership, and problem-solving skills

Bonus Points If You Have

• BSN

• Experience with CARF accreditation or quality assurance

• Experience training or mentoring clinical staff

Work Environment

• Office is located in Greenville, NC

• Travel to other sites quarterly

Why Pathways to Life?

At Pathways, we’re building something that goes beyond standard behavioral health services. We focus on real outcomes for members and real support for our staff.

You’ll be joining a team that values:

• Accountability

• Growth

• Strong clinical standards

• Doing things the right way—not the easy way

What Success Looks Like

• Teams are confident and supported in clinical decision-making

• Documentation and medication practices are audit-ready

• Compliance issues are identified early and resolved quickly

• Nursing practices are consistent across all programs

• You become a trusted voice across the organization

If you’re ready to step into a role where your expertise drives real change across an entire organization—we want to hear from you.

Are you a Registered Nurse who’s ready to step into a broader clinical leadership role? At Pathways to Life, we’re looking for a Corporate Nurse (RN) who wants to influence care across entire programs—not just individual cases.

This is not a traditional nursing role. You’ll be guiding clinical teams, strengthening compliance, supporting staff, and helping shape how care is delivered across multiple behavioral health programs including CST, IIH, and TCM.

What You’ll Do

• Provide clinical and nursing oversight across multiple programs and locations

• Serve as the go-to resource for nurses and clinical staff

• Support medication management practices and clinical decision-making

• Partner with leadership to ensure compliance with NC DHHS and CARF standards

• Conduct audits and help keep teams survey-ready at all times

• Identify gaps, solve problems, and implement process improvements

• Assist with training staff on clinical, documentation, and safety standards

• Collaborate with psychiatrists, care managers, and interdisciplinary teams

• Support high-risk member care and coordination efforts

What Makes This Role Different

• You impact multiple teams and programs, not just one caseload

• You help shape clinical standards and compliance strategy

• You work closely with executive and clinical leadership

• You play a key role in audit readiness and quality improvement

• You help build and support nursing staff across the organization

What We’re Looking For

• Active Registered Nurse (RN) license in North Carolina

• 3+ years of experience in behavioral health, psychiatric, or community-based care

• Strong understanding of psychotropic medications and member care needs

• Experience with CST, IIH, or similar services preferred

• Knowledge of Medicaid documentation and compliance standards

• Ability to work independently and across multiple teams

• Strong communication, leadership, and problem-solving skills

Bonus Points If You Have

• BSN

• Experience with CARF accreditation or quality assurance

• Experience training or mentoring clinical staff

Work Environment

• Office is located in Greenville, NC

• Travel to other sites quarterly

Why Pathways to Life?

At Pathways, we’re building something that goes beyond standard behavioral health services. We focus on real outcomes for members and real support for our staff.

You’ll be joining a team that values:

• Accountability

• Growth

• Strong clinical standards

• Doing things the right way—not the easy way

What Success Looks Like

• Teams are confident and supported in clinical decision-making

• Documentation and medication practices are audit-ready

• Compliance issues are identified early and resolved quickly

• Nursing practices are consistent across all programs

• You become a trusted voice across the organization

If you’re ready to step into a role where your expertise drives real change across an entire organization—we want to hear from you.

Lead with Purpose. Serve with Heart. Make an Impact Every Day.

Are you a licensed clinical leader who thrives in fast-paced, community-based behavioral health?
Do you love mentoring teams, driving outcomes, and being the go-to person when it matters most?

If so, Pathways to Life, Inc. is ready for YOU.

💼 What You’ll Do (AKA Your Superpowers)

As our Community Support Team (CST) Team Lead, you’ll be the heartbeat of your team—balancing clinical leadership, direct care, and operational excellence.

You will:

Lead and supervise a multidisciplinary CST team (QPs & APs)
Provide clinical oversight, coaching, and real-time support
Conduct assessments, authorizations, and treatment planning
Run dynamic treatment team meetings and ensure person-centered care
Respond to crises and guide your team through critical situations
Review and approve documentation within 48 hours (yes—we stay audit-ready!)
Monitor service delivery, units, and census to keep care flowing
Ensure compliance with NC Clinical Coverage Policy 8A
Partner with community stakeholders (DSS, schools, DJJDP & more)
Drive quality, compliance, and CARF-ready documentation practices

🧠 What You Bring to the Table

We’re looking for a strong clinical leader who can balance compassion with accountability.

Master’s Degree in Human Services or related field
Full or Provisional Licensure in North Carolina (LCSW, LCMHC, LMFT, etc.)
Minimum 1 year experience in mental health / CST or similar services
Leadership mindset with ability to supervise and develop staff
Strong documentation, time management, and clinical decision-making skills
Ability to thrive in both the field and office environments

💡 Provisional? No problem — just be ready to obtain full licensure within 30 months.

🔥 Why You’ll Love This Role

This is not just a job — this is leadership with purpose.

💥 You’re shaping clinical outcomes
💥 You’re mentoring the next generation of clinicians
💥 You’re making real impact in the Durham community
💥 You’re part of a mission-driven organization that’s growing FAST

Schedule & Flexibility

🗓 Monday–Friday (8AM–5PM typical)
🌙 Some evenings/weekends/on-call (because real life happens)
🚗 Mix of office, field, and community-based work

🚀 The Pathways Difference

At Pathways to Life, we don’t just provide services—we change lives.

We value:
💙 Integrity
💙 Accountability
💙 Clinical Excellence
💙 Teamwork
💙 Community Impact

📢 Ready to Lead?

If you’re ready to step into a role where your leadership truly matters, we want to hear from you.

👉 Apply today and take the next step in your clinical leadership journey!

Position Overview
Pathways To Life, Inc. is seeking motivated and compassionate Behavioral Health Interns to join our clinical team. This internship provides hands-on experience in community-based mental health services and is designed for students pursuing degrees in Social Work, Counseling, Psychology, or related human services fields.

Interns will gain direct exposure to behavioral health practices, documentation standards, and multidisciplinary team collaboration while working alongside experienced professionals in programs such as ACTT, CST, IIH, and TCM.

Key Responsibilities

• Assist with providing community-based behavioral health services under supervision

• Observe and participate in client interactions, including skill-building and support services

• Support development and implementation of Person-Centered Plans

• Complete required documentation in accordance with Medicaid and agency standards

• Participate in team meetings, case staffing, and supervision sessions

• Assist with care coordination and linkage to community resources

• Maintain professionalism, confidentiality, and ethical standards at all times

Learning Objectives

• Gain practical experience in behavioral health service delivery

• Develop clinical documentation skills aligned with compliance standards

• Understand multidisciplinary team dynamics in community mental health

• Build foundational skills in client engagement, communication, and crisis response

Minimum Qualifications

• Currently enrolled in a Bachelor’s or Master’s program in Social Work, Counseling, Psychology, or a related field

• Must be eligible for internship/field placement through an accredited college or university

• Strong interest in behavioral health and community-based services

• Ability to work independently and as part of a team

Preferred Qualifications

• Previous experience in human services or healthcare setting

• Interest in working with individuals with mental health or substance use disorders

Supervision & Support

• Interns will receive structured supervision from qualified professionals

• Opportunities for mentorship and professional development

• Potential pathway to employment upon successful completion of internship

Additional Requirements

• Valid driver’s license and reliable transportation

• Ability to pass background check and drug screening

Why Join Pathways To Life?

• Hands-on experience in a growing behavioral health organization

• Exposure to multiple service lines (ACTT, CST, IIH, TCM)

• Supportive team environment focused on learning and development

• Opportunity to transition into a full-time role

We are seeking a dedicated and compassionate professional who is ready to make an immediate and meaningful impact for the individuals and families we serve. This role is central to direct service delivery within our Intensive In-Home Services (IIH) program and plays a critical part in strengthening families, improving quality of life, and building strong connections to community-based supports.

What You Will Do

As an Intensive In-Home Services Qualified Professional, you will join an established treatment team under the supervision of the IIH Team Lead, supporting families who are actively engaged in services. Your work will focus on strengthening family functioning, reducing behavioral and emotional symptoms, and helping members remain safely supported within their homes and communities.

In this clinical role, you will deliver therapeutic interventions and skill-building activities that are responsive to current family needs and treatment goals. You will maintain timely and accurate clinical documentation in accordance with all regulatory and program requirements. Through collaboration on the Person-Centered Plan, you will support members across the continuum of care, ensuring services are coordinated, effective, and family-centered.

You will work with a high level of autonomy while remaining closely connected to your team and Team Lead. This includes active collaboration with community partners, coordination with behavioral health resources, and providing clinically appropriate crisis support as situations arise. You will also develop and implement targeted interventions and psychoeducational supports that promote stability, independence, and measurable progress for members and their families.

Qualifications to join a winning team

If you are ready to make a difference in the lives of those within the Intensive In Home Services Team we encourage you to apply if you are

• Bachelors level degree in human services with 2 years post graduate field work with children and adolescents
• Bachelors level degree in any field of study with 4 years post graduate field work with children and adolescents 
• Masters level degree in human services with 1 year post graduate field work with children and adolescents
• Masters level degree in any field of study with 2 years post graduate field work with children and adolescents  

Pathways to Life, Inc. offers comprehensive compensation and benefit to full time employees including

• Competitive compensation with regular performance feedback
• Healthcare Insurance including Medical, Dental and Vision

Who we are

Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness.  We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in home mental health services for adults and children.  

Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve.  

What we believe

At Pathways to Life, our mission is to foster continual growth in the lives of those we serve., our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered supports, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible.  

Physical Demands

• Regularly walk, stand or stoop
• occasionally lift, carry, push or pull
• move objects weighing up to 25 pounds
• regularly drive a motor vehicle
• must be physically able to complete NCI-B and CPR

If you are ready to make a real difference in the lives of people we serve please apply today to join our team.  Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees who have protected disabilities protected by applicable laws, regulations and ordinances.  

What you’ll do

• Support care coordination and follow-ups

• Schedule appointments and manage referrals

• Conduct outreach to members, families, and local providers

• Enter and maintain accurate documentation in the EHR

• Help connect members to medical, behavioral health, and community resources

What you won’t do

• No independent billable case management

• Work under supervision of a Care Manager or Supervisor

What matters for success

• Strong organization and ability to manage multiple tasks

• Clear, accurate documentation

• Professional communication with clients and providers

• Ability to stay calm with distressed individuals

• Follow HIPAA requirements in all interactions

Requirements

• Must live in or within commuting distance of Edenton, NC

• High school diploma or GED

• Experience in healthcare, behavioral health, social services, or administrative support

• Basic computer skills (EHR, email, Microsoft Office or Google Workspace)

Preferred

• Associate’s or Bachelor’s degree (Human Services, Social Work, Psychology)

• Experience with Medicaid populations

• Bilingual

Work setup

• Remote work + local community visits

• Travel within the Edenton area required

Reporting line

• Reports to Care Manager or TCM Supervisor

STATUS: Exempt, Full-Time 

REPORTS TO: COO

SUMMARY OF POSITION 

The Personal Care Program Director provides leadership, oversight, and coordination for all aspects of the Personal Care Services (PCS) Program. This position is responsible for developing, implementing, and maintaining program operations to ensure compliance with state, Medicaid, and company standards. The Director will work collaboratively with Executive Leadership, Billing, HR, Credentialing, and Operations to ensure program effectiveness, quality service delivery, community visibility, and sustainable growth across all locations.

ESSENTIAL DUTIES & RESPONSIBILITIES 

Program Development & Operations 

Direct and coordinate all aspects of the Personal Care Program, including program structure, policies, procedures, and service delivery workflows 

Ensure the program remains compliant with all applicable state regulations, Medicaid requirements, and internal policies 

Establish and monitor program goals, benchmarks, and performance outcomes 

Oversee the daily management of program operations, ensuring consistency, accuracy, and timely service delivery 

Quality & Compliance 

Maintain ongoing quality assurance reviews and performance monitoring systems
Ensure all documentation meets state and payer standards 

Address compliance issues promptly and implement corrective actions as needed
Maintain readiness for audits, monitoring visits, and regulatory reviews

Staff Oversight & Training 

Recruit, hire, and supervise Personal Care staff 

Develop and implement staff training and development plans 

Provide coaching, mentorship, and performance feedback to ensure staff meet expectations 

Promote teamwork, accountability, and high standards of care delivery 

Billing & Revenue Coordination 

Work closely with the Billing Department to ensure accurate documentation and billing compliance 

Monitor service utilization, productivity, and reimbursement trends 

Support processes that enhance revenue integrity and minimize claim denials 

Community Engagement & Program Marketing 

Actively market the Personal Care Services Program 

Build relationships with referral sources, case managers, discharge planners, and community partners 

        Conduct outreach activities to promote program awareness and drive service referrals 

Represent the program at internal and external meetings, community events, and partner engagements 

Collaboration & Communication 

Collaborate with HR, Credentialing, Billing, and Operations to ensure smooth coordination of all program-related functions 

Provide regular updates and performance reports to Executive Leadership 

Develop relationships with payers, regulatory agencies, and referral sources to support program growth and sustainability

REQUIRED QUALIFICATIONS 

Minimum 3 years of leadership or supervisory experience in Personal Care, PCS, home care, or related human services field 

Strong knowledge of Medicaid regulations, PCS service definitions, and documentation requirements 

Proven ability to manage staff, operations, and compliance simultaneously
Excellent organizational, communication, and leadership skills  

PREFERRED QUALIFICATIONS
      Experience in developing or expanding PCS or home care programs
      Background in compliance, billing, or auditing within healthcare services
      Strong analytical and problem-solving abilities 

WORK SCHEDULE

Monday – Friday, 9:00 AM – 5:00 PM 

Evenings or weekends may be required based on program needs 

Pathways To Life, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any legally protected status.

Who We’re Looking For

New Year. New Opportunity. Meaningful Impact.

We are seeking a Substance Abuse Specialist who is passionate about making a real difference in the lives of individuals with co-occurring substance use and mental health needs. This role is a key part of our Community Supports Team (CST) and is ideal for someone who values person-centered care, collaboration, and community connection.

If you are looking to start the New Year in a role where your work truly matters—supporting recovery, stability, and improved quality of life—this position offers the opportunity to grow professionally while helping others do the same.

What You Will Do

Under the supervision of the CST Team Lead, the Community Supports Team Substance Abuse Professional provides direct, community-based services to members with identified substance use needs that co-occur with mental health diagnoses.

In this role, you will:

• Conduct assessments and develop person-centered treatment plans in collaboration with CST partners

• Support members with symptom monitoring, substance use education, and recovery-focused interventions aimed at reducing the need for higher levels of care

• Assist individuals in building coping skills, daily living skills, and positive leisure activities to support long-term recovery

• Participate in crisis planning and ongoing care coordination to ensure continuity across the continuum of care

• Support authorization renewals to ensure members receive appropriate and uninterrupted services

• Work with a high level of professional autonomy while collaborating closely with an interdisciplinary treatment team

• Contribute to the growth of the service area through community engagement and collaboration with behavioral health and community resources

This is a rewarding opportunity to balance independent clinical work with strong team support while building meaningful connections in the community.

Qualifications to join a winning team

If you are ready to make a difference in the lives of those within the Community Supports Team Services we encourage you to apply if you are

Licensure/Certification:
Must hold one of the following North Carolina substance use credentials:

• CADC (Certified Alcohol and Drug Counselor)

• LCAS (Licensed Clinical Addiction Specialist)

• LCAS-A (LCAS Associate)

• CCS (Certified Clinical Supervisor)

Pathways to Life, Inc. offers comprehensive compensation and benefit to full time employees including

• Competitive compensation with regular performance feedback

• Healthcare Insurance including Medical, Dental and Vision

• Paid Time Off

• Per Diem and Part Time Options available.  

Who we are

Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness.  We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in home mental health services for adults and children.  

Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve.  

What we believe

At Pathways to Life, our mission is to foster continual growth in the lives of those we serve., our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered supports, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible.  

Physical Demands

• Regularly walk, stand or stoop

• occasionally lift, carry, push or pull

• move objects weighing up to 25 pounds

• regularly drive a motor vehicle

• must be physically able to complete NCI-B and CPR

If you are ready to make a real difference in the lives of people, we serve please apply today to join our team.  Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees who have protected disabilities protected by applicable laws, regulations and ordinances. 

Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status

Pathways to Life, Inc. – Greenville, NC
Full-Time | Exempt
Salary: Depending on Experience

Job Summary

Pathways to Life, Inc. is opening a brand-new Group Home, and we are seeking an experienced Residential Facilities Director to lead the full start-up, licensing, and operational launch. This role will build the program from the ground up and oversee all aspects of residential operations, staffing, compliance, and program quality.

This is an exciting opportunity for a strong leader who thrives in a start-up environment and is committed to creating safe, therapeutic, and person-centered residential services.

Key Responsibilities

Start-Up & Program Development

• Lead the start-up, licensing, and opening of a new Group Home.
  
  

• Develop operational systems, policies, workflows, and staffing structures.
  
  

• Coordinate with contractors, vendors, leadership, and regulatory agencies.
  
  

Program Oversight

• Manage day-to-day group home operations once open.
  
  

• Conduct regular site visits and ensure facilities remain safe, clean, and compliant.
  
  

• Maintain compliance with NC licensing, health/safety regulations, and service definitions.
  
  

Staff Leadership

• Recruit, hire, and train Group Home Managers and residential staff.
  
  

• Provide supervision, coaching, and performance evaluations.
  
  

• Ensure all staff training and certifications are completed and maintained.
  
  

Resident Support & Care Coordination

• Oversee implementation of PCPs, behavior support strategies, and crisis plans.
  
  

• Act as a liaison with DSS, MCOs, clinicians, medical providers, and guardians.
  
  

• Respond to crisis situations and support staff in behavioral interventions.
  
  

Compliance & Documentation

• Prepare for audits, inspections, and state regulatory reviews.
  
  

• Ensure accurate documentation of resident records, staff files, and incident reports.
  
  

Qualifications

Required

• Bachelor’s degree in Human Services, Social Work, Psychology, Healthcare Management, or related field.
  
  

• 3–5 years of experience in residential or behavioral health settings.
  
  

• 2+ years of supervisory or management experience.
  
  

• Knowledge of NC group home licensing and regulatory requirements.
  
  

• Valid driver’s license; ability to pass background and drug screenings.
  
  

Preferred

• Experience launching a new residential or behavioral health program.
  
  

• Master’s degree in Human Services or related field.
  
  

• NCI/CPI, CPR/FA, or Medication Administration certification.
  
  

• Experience overseeing multi-site programs.
  
  

Skills

• Strong leadership and team-building skills
  
  

• Excellent communication and problem-solving abilities
  
  

• Ability to handle crisis situations calmly and effectively
  
  

• Highly organized with strong attention to detail
  
  

• Comfortable working in both start-up and ongoing operational environments
  
  

Benefits

Medical, Dental, Vision, 401K

We are seeking a skilled and empathetic individual to join our team as a Community Support Team (CST) Qualified Professional (QP). This role is crucial to the delivery of high-quality mental health and substance use services, helping clients achieve their recovery goals and improve their overall well-being. The ideal candidate will have strong clinical expertise, a passion for community-based work, and a commitment to making a positive impact in the lives of those we serve.

What you will do

As a CST Qualified Professional, you will be responsible for providing direct care and coordinating services for individuals with mental health and substance use challenges. Working under the supervision of the CST Team Lead, you will play a key role in assessing client needs, developing treatment plans, and ensuring that all services are delivered effectively and in accordance with best practices.

Your responsibilities will include:

• Conducting comprehensive assessments of clients to identify strengths, needs, and goals.

• Developing, implementing, and monitoring individualized treatment plans in collaboration with the client, family, and CST team members.

• Providing direct therapeutic interventions, including individual, family, and group therapy, as well as crisis intervention when necessary.

• Coordinating and linking clients to community resources, including housing, employment, education, and healthcare services.

• Advocating for clients within various systems, such as healthcare, judicial, and social services, to ensure they receive the support they need.

• Monitoring client progress and adjusting treatment plans as needed to ensure positive outcomes.

• Maintaining accurate and timely documentation of all services provided in accordance with agency policies and regulatory requirements.

• Collaborating with other CST team members, including the Team Lead, Peer Support Specialists, and other professionals, to ensure a holistic and integrated approach to care.

• Participating in regular team meetings and case conferences to discuss client progress and coordinate care.

• Promoting the values of recovery, person-centered care, and cultural competence in all interactions with clients and team members.

Qualifications to join a winning team

If you are ready to make a difference in the lives of those we serve and meet the following qualifications, we encourage you to apply:

• A Bachelor's degree

• A minimum of 2 years of experience working with individuals with mental health or substance use challenges, preferably in a community-based setting.

• Strong knowledge of evidence-based practices in mental health and substance use treatment.

• Excellent communication, organizational, and problem-solving skills.

• A commitment to person-centered care and cultural competence.

• A valid driver’s license and reliable transportation.

Pathways to Life, Inc. offers comprehensive compensation and benefits to full-time employees, including:

• Competitive compensation with regular performance feedback.

• Healthcare insurance, including medical, dental, and vision.

• Paid time off.

• Per diem and part-time options available.

Who we are

Pathways to Life is a local wellness organization committed to helping individuals and families achieve wellness. We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in-home mental health services for adults and children.

Since 2006, we have been providing quality services to our local communities through proven programs and treatment methods delivered by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of those we serve.

What we believe

At Pathways to Life, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities, and ourselves. Our efforts enhance recovery, wellness, self-determination, and independence by providing person-centered supports, advocacy, and outreach efforts delivered with empathy and respect. Pathways prides itself on whole-person treatment, and we believe in providing our clients and staff with as many healthy resources as possible.

Physical Demands

• Regularly walk, stand, or stoop.

• Occasionally lift, carry, push, or pull objects weighing up to 25 pounds.

• Regularly drive a motor vehicle.

• Must be physically able to complete NCI-B and CPR training.

If you are ready to make a real difference in the lives of the people we serve, please apply today to join our team. Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees with disabilities protected by applicable laws, regulations, and ordinances.